FAQ’S
General Questions
-
At this stage we can only offer overnight care in your dogs home. We are planning on this service in the future.
-
We mostly only care for dogs. I have had some experience with chickens and rabbits. Depending on what animal we maybe able to help. We can recommend another service for you.
-
We send updates for all our services.
We provide photos and videos and reports of your dog on text messages or if your overseas on WhatsApp and on social media
-
Holiday Availability
Yes! We’re open 7 days a week during Christmas, New Year’s, and School Holidays to ensure your dogs are always cared for—even during the busiest times of year.Regular Hours
Open Monday to Saturday. -
This is not a 24-hour care service, as our sitters have dog-walking commitments throughout the day.
Overnight stays typically begin between 4:00 PM and 5:00 PM, and conclude between 6:00 AM and 8:00 AM, depending on scheduled morning walks.
During daylight hours, our sitters may be away for periods of up to 8 hours at a time each day.
-
I understand the importance of trusting someone with your home and dogs. I treat every home and animal with the same care and respect as I would my own.
I'm meticulous about securing your property and have a safe, reliable system in place for handling and storing keys. For overnight stays, I also remove my business signs from my vehicle to help protect the privacy and security of your home.
Your dogs safety and your home's privacy are my top priorities.
-
Yes we are a fully insured dog walking and dog sitting provider with public liability insurance.
-
Yes we hold a current National Police Certificate
-
Yes we offer a complimentary meet and greet before taking a booking.
Once approval has been given by both the owner and Sciona, she will send you the mandatory form, which requires a signature. This must be filled in while Sciona is there.
(as shown on policy page)
-
We offer one-on-one dog walking services, as well as group walks for two dogs from the same household only.