FAQ’S
General Questions
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I understand the importance of trusting someone with your home and dogs. I treat every home and animal with the same care and respect as I would my own.
I'm meticulous about securing your property and have a safe, reliable system in place for handling and storing keys. For overnight stays, I also remove my business signs from my vehicle to help protect the privacy and security of your home.
Your dogs safety and your home's privacy are my top priorities.
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We mostly only care for dogs. I have had some experience with chickens and rabbits. Depending on what animal we maybe able to help. We can recommend another service for you.
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We send updates for all our services.
We provide regular photo, video, and written updates via text message, or through WhatsApp if you are overseas. For the safety and privacy of your home, we only share updates on social media once you have returned from your trip.
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This is not a 24-hour care service, as our sitters have dog-walking commitments throughout the day.
Overnight stays typically begin between 4:00 PM and 5:00 PM, and conclude between 6:00 AM and 8:00 AM, depending on scheduled morning walks.
During daylight hours, Sciona may be away for periods of up to 8 hours at a time each day.
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Holiday Availability
Yes! We’re open 7 days a week during Christmas, New Year’s, and School Holidays to ensure your dogs are always cared for—even during the busiest times of year.Regular Hours
Open Monday to Saturday. -
At this stage we can only offer overnight care in your dogs home. We are planning on this service in the future.
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Yes we are a fully insured dog walking and dog sitting provider with public liability insurance.
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Yes we hold a current National Police Certificate
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Yes we offer a complimentary meet and greet before taking a booking.
Once approval has been given by both the owner and Sciona, she will send you the mandatory form, which requires a signature. This must be filled in while Sciona is there.
(as shown on policy page)
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We offer one-on-one dog walking services, as well as group walks for two dogs from the same household only.